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Digital Product Policy

 

 

Effective Date: 10-14-2019

 

This Digital Product Policy (“Policy”) governs the purchase, access, and use of digital products offered by Total Talent Booking, Inc. (“Company,” “we,” “us,” or “our”).

 

By purchasing or accessing any digital product from us, you agree to this Policy in addition to our Terms and Conditions.

 

 

 

 

1. Definition of Digital Products

 

 

Digital products may include, but are not limited to:

 

  • Online workshops or masterclasses

  • Downloadable guides, templates, or e-books

  • Educational materials for talent development

  • Recorded webinars or training sessions

  • Digital toolkits

  • Membership content

  • Exclusive digital media or promotional packages

 

 

All digital products are delivered electronically and do not include physical goods unless explicitly stated.

 

 

 

 

2. Delivery of Digital Products

 

 

Upon successful payment:

 

  • Digital downloads will be made available via email or secure download link.

  • Access credentials for online content will be sent to the email provided at checkout.

  • It is the customer’s responsibility to ensure accurate contact information is provided.

 

 

If you do not receive your digital product within a reasonable time, please contact us at info@totaltalentbooking,com

 

 

 

3. No Returns & Limited Refunds

 

 

Due to the nature of digital products:

 

  • All digital product sales are generally final.

  • Once a product has been downloaded or accessed, it is considered delivered.

  • Refunds will only be granted in cases of technical error, duplicate purchase, or at our sole discretion.

 

 

If refund eligibility is offered for a specific product, the terms will be clearly stated at the time of purchase.

 

 

 

 

4. License & Permitted Use

 

 

When you purchase a digital product, you are granted a limited, non-transferable, non-exclusive license for personal or internal business use only.

 

You may NOT:

 

  • Resell, redistribute, or share the product

  • Reproduce the content for commercial purposes

  • Upload materials to file-sharing platforms

  • Claim ownership of our intellectual property

  • Modify and rebrand the product as your own

 

 

Unauthorized use may result in legal action.

 

 

 

 

5. Intellectual Property Rights

 

 

All digital content provided by Total Talent Booking, Inc., including but not limited to:

 

  • Written materials

  • Videos

  • Graphics

  • Templates

  • Branding elements

  • Training frameworks

 

 

remain the exclusive property of the Company and are protected under copyright and intellectual property laws.

 

Purchase does not transfer ownership.

 

 

 

 

6. Account Security

 

 

If access to digital products requires login credentials:

 

  • You are responsible for maintaining confidentiality of your account.

  • You may not share login credentials with others.

  • We reserve the right to suspend access for suspected unauthorized use.

 

 

 

 

 

7. Technical Requirements

 

 

It is your responsibility to ensure that:

 

  • You have compatible software and devices.

  • You maintain reliable internet access.

  • You can open standard file formats (PDF, MP4, etc.).

 

 

We are not responsible for technical limitations on your device.

 

 

 

 

8. Educational Disclaimer

 

 

Digital educational materials are provided for informational purposes only. Results may vary depending on individual effort, experience, market conditions, and other factors.

 

Total Talent Booking, Inc. makes no guarantees regarding specific career outcomes, bookings, or earnings resulting from use of digital products.

 

 

 

 

9. Chargebacks & Payment Disputes

 

 

If you experience an issue with your purchase, please contact us before initiating a chargeback.

 

Improper chargebacks may result in:

 

  • Revocation of access to digital products

  • Additional administrative fees

  • Restriction from future purchases

 

 

 

 

 

10. Modifications to Digital Products

 

 

We reserve the right to:

 

  • Update or improve digital products

  • Modify content

  • Discontinue products at any time

 

 

Where applicable, previously purchased customers may retain access based on the terms at time of purchase.

 

 

 

 

11. Governing Law

 

 

This Policy shall be governed by the laws of the State of Texas without regard to conflict of law principles.

 

 

 

 

12. Contact Information

 

 

If you have questions regarding this Digital Product Policy, please contact:

 

Total Talent Booking, Inc.

10333 NW Fwy

Houston, TX 77092

info@totaltotalbooking.com

281-825-1770

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